Legal
Privacy Policy
How Softopus collects, uses, and protects personal data when you visit our website or get in touch.
Last updated: 14 June 2026
Who we are
This Privacy Policy explains how Softopus s.r.o. (“Softopus”, “we”, “us”) collects and processes personal data when you visit our website or contact us. We are the controller of the personal data described here.
Softopus s.r.o., Company ID (IČO): 17371791, VAT ID (DIČ): CZ17371791, based in Prague, Czech Republic. You can reach us at info@softopus.com.
What data we collect
We keep data collection to a minimum. Depending on how you use the site, we may process:
- Information you give us — your name, email address, company, phone number (optional), and the contents of any message you send through our contact form or by email.
- Technical data — such as your IP address, browser type, and the pages you visit, collected automatically in server logs to keep the site secure and running reliably.
Why we use it
We process personal data only where we have a lawful basis to do so under the GDPR:
- To respond to your enquiries and provide the information or services you ask for — based on our legitimate interest in replying to you, or on steps taken at your request before entering into a contract.
- To operate, secure, and improve our website — based on our legitimate interest in running a reliable and safe service.
- To meet legal and accounting obligations, where the law requires us to keep certain records.
How long we keep it
We keep personal data only for as long as we need it for the purposes above, or for as long as the law requires. Enquiry correspondence is kept while we are in contact and for a reasonable period afterwards. Data tied to a contract or invoicing is kept for the period required by Czech accounting and tax law. After that, it is deleted or anonymised.
Who we share it with
We do not sell personal data. We share it only with trusted service providers who help us run our website and business — such as hosting and email providers — and only to the extent they need it to provide their service to us. These providers act as our processors under appropriate agreements.
We may also disclose data where we are required to by law or where it is necessary to protect our legal rights.
Cookies
Our website uses only the essential cookies needed for it to function and to remember your language preference. We do not use advertising or cross-site tracking cookies. You can block or delete cookies in your browser settings, though some parts of the site may then not work as expected.
Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you and request a copy.
- Have inaccurate data corrected or incomplete data completed.
- Ask us to erase your data where there is no longer a reason to keep it.
- Restrict or object to how we process your data.
- Receive your data in a portable format, where applicable.
- Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, email us at info@softopus.com. You also have the right to lodge a complaint with the Czech data protection authority, the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, www.uoou.cz).
Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the date of the latest change shown at the top.
Contact
If you have any questions about this Privacy Policy or how we handle your data, contact us at info@softopus.com.