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Product Design & UX

We design complex digital products for demanding users — government employees, healthcare professionals, and enterprise power users. Our design work is grounded in user research and driven by compliance requirements.

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Government ministries served

0M Kč

Largest single contract delivered

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Engineers and designers in-house

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Security and quality certifications

Who this is for

Users struggle with a complex system

Your employees or citizens lose their way in a system that's too complicated, error-prone, or slow to learn. You need research-backed design that makes a demanding workflow usable.

You failed an accessibility audit

An accessibility audit flagged your public-sector system as non-compliant. You need WCAG 2.1 / EN 301 549 remediation and a design process that keeps you compliant from now on.

You need a gov.cz-compliant interface

You're building a public-sector service and the UI must conform to the gov.cz design system and Czech accessibility law from day one.

You need a redesign without slowing delivery

You want to modernize the product experience while engineering keeps shipping. You need designers who work inside the delivery team, not a separate handoff.

What We Build

  • User research and usability testing
  • Information architecture and wireframing
  • High-fidelity prototyping in Figma
  • gov.cz design system implementation
  • Custom design systems for enterprise products
  • WCAG 2.1 accessibility-first design

How we deliver

Design is inseparable from delivery. Our designers work alongside engineers from discovery through launch. We don't handoff Figma files; we work in the same team until the product ships.

1

Research

We start with user research and usability testing — interviews, observation of real workflows, and analysis of where the current system fails. Findings drive every design decision that follows.

2

Information architecture & wireframes

We restructure the content and flows into an information architecture that matches how users actually work, then validate it with low-fidelity wireframes before any visual design.

3

High-fidelity prototypes & testing

We build high-fidelity prototypes in Figma and test them with real users — including demanding and regulated audiences — iterating until the experience holds up under real-world use.

4

Design system & build alongside engineering

We deliver a design system and work inside the delivery team, refining the UI alongside engineers from first build to launch rather than handing off static files.

Why Softopus

Design inseparable from delivery

Our designers sit in the dev team from discovery through launch. We don't throw Figma files over the wall — we stay until the product ships and the design holds up in production.

Research-driven, not opinion-driven

Every design decision is grounded in user research and usability testing, not aesthetic preference. For complex systems, that's the difference between adoption and abandonment.

Accessibility-first by default

We design to WCAG 2.1 and EN 301 549 and implement the gov.cz design system from the start, so public-sector products pass accessibility audits instead of failing them.

Experience with demanding, regulated users

We design for government employees, healthcare professionals, and enterprise power users — high-stakes workflows where clarity and reliability matter more than visual flourish.

Engagement models

Discovery & design sprint

Best for: validating direction fast before committing to a full build.

Fixed price for a time-boxed sprint of research, concepts, and a tested prototype.

Clear, bounded investment with a concrete deliverable you can act on or take elsewhere.

Embedded designer in your team

Best for: ongoing products where design needs to keep pace with delivery.

Monthly rate for a designer who works inside your team and backlog.

A designer who works as yours, day to day, with Softopus backing the quality.

Full product design project

Best for: end-to-end design of a new or redesigned product, from research to design system.

Scoped per project, billed by milestone alongside the delivery plan.

Softopus is accountable for the whole design outcome, from research findings to build-ready specs.

Industries we serve

Public sector & government

Public sector & government

gov.cz design system, accessibility law, and audit.

Healthcare

Healthcare

High-stakes workflows, sensitive data, and clarity under pressure.

Finance

Finance

Dense data, traceability, and trust-critical interfaces.

Energy & utilities

Energy & utilities

Operational tools for critical infrastructure and control rooms.

Education

Education

Diverse user abilities and inclusive, accessible experiences.

Security, compliance & quality

Accessibility (WCAG 2.1 / EN 301 549)

We design and verify against WCAG 2.1 and the European accessibility standard, so systems meet the Czech accessibility law and pass audits.

gov.cz design system conformance

For public-sector services we implement the gov.cz design system, keeping the interface consistent with state standards and citizen expectations.

Inclusive, usable for regulated audiences

We test with real, demanding users and build for assistive technology, so the experience works for everyone the service is obliged to serve.

What you get

  • Research findings and usability testing report
  • Information architecture and validated wireframes
  • High-fidelity interactive prototypes in Figma
  • Design system with reusable components and patterns
  • Accessibility-compliant UI specifications (WCAG 2.1 / gov.cz)

Technology Stack

Figma
gov.cz Design System
WCAG 2.1
Axe accessibility testing
Hotjar
User testing platforms

Frequently asked questions

Both. Our designers work inside the delivery team alongside engineers from discovery through launch, so the design ships as a working product — not just a Figma file handed over the wall.

Yes. We implement the gov.cz design system for public-sector services and have delivered systems for four government ministries, keeping interfaces conformant with state standards and accessibility law.

Accessibility is built in from the first wireframe. We design to WCAG 2.1 and EN 301 549, test with assistive technology and tools like Axe, and verify with real users so systems pass audits rather than failing them.

Yes. We design within your brand and embed a designer into your existing team and backlog, collaborating with your developers rather than replacing them — whatever fits your setup.

Let's talk about your project

We help organizations design, deliver, and evolve mission-critical information systems. Let's talk about how we can help your project too.

Get in touch